Reference

Privacy Policy For Your Account

Our Privacy Policy explains exactly what we collect when you create an account, enter Live Roulette or Dota 2 markets, or move funds through DANA, OVO, GoPay and…

Account data onlyCookie choicesDANA and QRIS recordsSupport privacy
lisboa 77 Privacy Policy For Your Account
SUPPORT PATHS

Privacy Help Through Local Channels

Fast privacy contact matters when your phone number changes, your QRIS receipt looks unfamiliar, or you want a copy of your account data before you continue.

Live chat privacy checks Live chat is open 10:00–02:00 WIB for privacy questions linked to login alerts, cookie choices, or payment references. We ask for your account email before discussing any data tied to your wallet.
Email request channel Send privacy requests to [email protected] when you need account data, correction, or deletion review. Include your username, registered email, and the last DANA, OVO, GoPay or QRIS channel used.
Account ticket record Inside your account, use Help > Privacy Ticket to keep a dated record of your request. We reply in the same thread, so you can track corrections without repeating private details.
DATA CONTROLS

How We Protect Your Data

Privacy protection starts at account creation, not after a problem appears. We separate login records, payment references, device sessions, and game activity so the right team sees only what they need.

Account profile handling

We store your username, registered email, phone number, and verification status to keep one account tied to one person. Profile changes require confirmation from your email or phone before we update sensitive fields.

Payment record separation

DANA, OVO, GoPay and QRIS records are used to match transfers, confirm wallet movement, and resolve payout checks. We do not show full wallet details to support staff unless a case needs it.

Cookie and device choices

Cookies help keep you signed in and remember basic display choices on mobile and computer browsers. You can clear them in your browser settings, then sign in again with your account credentials.

Session security records

We log device type, IP range, and sign-in time to spot account access that does not match your usual pattern. Review sessions from Account > Security and end any device you do not recognise.

Game activity data

Activity from Live Roulette, Aviator, Rocket Crash and Bingo is recorded to settle rounds, answer disputes, and display your history. Privacy requests cover these records where retention duties allow us to act.

Retention and deletion

Some records must stay for payment matching, account safety, or dispute checks. When you request deletion, we remove eligible data and explain any record we must keep for a defined operational reason.

Privacy Questions Before You Join

You should know how your data moves before you open an account or return to the lobby. These answers focus on the privacy actions we handle most often: account data collection, wallet references, cookies, security logs, correction requests, deletion requests, and who can see your support messages. For anything specific to your account, contact us through live chat, email, or a privacy ticket.

We collect your username, registered email, phone number, password record, device details, and verification status. If you use DANA, OVO, GoPay or QRIS, we also keep payment references needed to match wallet activity.

Yes. Open Help > Privacy Ticket or email [email protected] with your username and registered email. We may ask you to confirm your phone number before changing data that affects login or wallet access.

Cookies keep your session active, remember basic display settings, and help us spot repeated failed logins. You can clear cookies in your browser settings, but you will need to sign in again afterward.

We receive the payment references needed to match your transfer, not full access to your wallet. If a receipt mismatch happens, support may ask for the transaction time and visible reference code.

We keep account, payment, session, and support records for the period needed to operate your account, resolve disputes, and meet legal duties. When data is no longer needed, we remove or reduce it.

Only trained support and account-safety staff can view support messages tied to your case. Payment or security teams may see limited details when a DANA, OVO, GoPay or QRIS check requires it.

Use Help > Privacy Ticket or email [email protected] with your username, registered email, and request type. We provide eligible account records or process deletion where local law permits and retention duties allow.